Labor
Union
Resources
Educator

The steward has the responsibility of educating the members in his/her department, both the old and the new, about the collective bargaining agreement, union policy, and why changes occurred. Listed below are some of the things that the steward should do and know to fulfill the role of educator and suggestions as to how to do them:

 
What you do:                                
___________________________________________________________
 
KEEP MEMBERS FULLY INFORMED                   ___________________________________________________________   

DISCUSS AND EXPLAIN POLICIES        
___________________________________________________________

TELL ABOUT AVAILIBLE UNION COUNSELING                         
___________________________________________________________

CLARIFY UNION OBJECTIVES              ___________________________________________________________

EXPLAIN LEGISLATIVE ISSUES                     
__________________________________________________________

STRESS REGISTERING AND VOTING              
__________________________________________________________

INTERPRET LABOR LEGISLATION                
__________________________________________________________   
 
  TELL ECONOMIC "FACTS OF LIFE"
___________________________________________________________
 
What you need to know:                        ___________________________________________________________   

INFORMED MEMBERS ARE LOYAL MEMBERS         
___________________________________________________________

WHAT YOUR UNION IS DOING                    
___________________________________________________________

SOCIAL AGENCIES AND PROGRAMS AVAILABLE IN THE COMMUNITY              ___________________________________________________________

UNION HISTORY              
__________________________________________________________

HOW LAWS ARE MADE AND THEIR IMPACT ON UNIONS                   
__________________________________________________________

RESPONSIBILITIES OF CITIZENSHIP                
__________________________________________________________ 
   
HOW LABOR LAWS OPERATE   __________________________________________________________      
HOW OUR SYSTEM FUNCTIONS
__________________________________________________________ 

How you go about it:

1.  Make person to person contact daily - tell your story - ask for ideas.

2.  Distribute union periodicals and literature.

3.  Enlarge your own knowledge by attending classes whenever available and share this knowledge with your fellow members.

4.  Keep your communication lines open - invite criticism, suggestion and full discussion.

Communicator

The role of communicator runs throughout every other role of the steward. As a democratic institution, a breakdown in communication can seriously damage a union. Listed below are some of the things that the steward should do and know to fulfill the role of communicator, and suggestions as to how to do them:

What you do:                                

___________________________________________________________

KEEP MEMBERS FULLY INFORMED ON UNION POLICIES AND ACTIVITIES                  ___________________________________________________________   
DETECT AND STOP RUMORS     
___________________________________________________________

KEEP MEMBERS INFORMED ON COMPANY PROPOSALS AND POLICIES                      
___________________________________________________________

DIRECT PROBLEMS THROUGH THE PROPER CHANNELS           ___________________________________________________________

USE SEVERAL DIFFERENT METHODS OF COMMUNICATING WITH THE MEMBERS              
__________________________________________________________

ENCOURAGE MEMBERS TO CONTRIBUTE TO YOUR LOCAL AND INTERNATIONAL  NEWSLETTER AND WEBSITE           
__________________________________________________________

I URGE ATTENDANCE AND PARTICIPATION AT UNION MEETINGS     __________________________________________________________

What you need to know:                        ___________________________________________________________ 
UNION  POLICIES AND ACTIVITIES AND THEIR RATIONALE
___________________________________________________________

WHERE THE RUMOR STARTED AND WHY               
_________________________________________________________

MEMBERS SHOULD LOOK TO YOU FOR THEIR INFORMATION   ___________________________________________________________

WHO HAS RESPONSIBILITY OVER THE AREA IN QUESTION           
__________________________________________________________

COMMUNICATION METHODS MAY DIFFER ACCORDING TO THE MESSAGE                  
__________________________________________________________

THE NEWSLETTER IS THE VOICE OF THE MEMBERS AND OFFICERS     
__________________________________________________________ 

THE UNION MEETING IS DEMOCRACY IN ACTION __________________________________________________________     
How You go about it

1.  Make sure your local has its own newsletter and that everyone receives it.

2.  Talk to the members daily about the union, ask questions and listen to the responses.

3.  Become an active listener as an important way to build solidarity in your union. Active listening is one of the best methods to build solidarity in your union.

4.  Keep the union bulletin board updated. Use eye-catching fliers whenever possible.


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